SERVICE TECHNICIAN

Company Overview SECOM (SINGAPORE) PTE LTD, established in 1992, delivers leading security solutions for loss prevention in the region. We provide guaranteed security and exceptional service through trained professionals and advanced equipment. Job Summary As a Service Technician, you will respond to scheduled and unscheduled maintenance calls, troubleshoot and repair security system issues, supervise subcontractors' work quality, and provide technical support to internal teams. Responsibilities Respond promptly to scheduled and unscheduled maintenance service requests per the Company's Service Agreement Diagnose and repair abnormalities in alarm, card access, and CCTV security systems at customer sites to restore full functionality Supervise and ensure subcontractors maintain high-quality standards during maintenance work Provide technical support and guidance to other departments to resolve security system issues efficiently Maintain accurate records of service calls and maintenance ...