Service Writer / Advisor

Service Writer / Service Advisor Location:

• Rochester, MN Job Type: Full-Time Be the Connection Between Customers and Technicians Sanco Equipment is looking for a highly organized, customer-focused Service Writer to join our growing team.


• This role is at the center of the customer service experience, helping customers get their equipment repaired quickly, accurately, and professionally.
• As a Service Writer, you'll serve as the primary point of contact between customers, technicians, and the parts department.
• You'll coordinate repairs, communicate timelines, manage work orders, and ensure every customer receives exceptional service from check-in to completion.
• If you enjoy solving problems, building relationships, and working in a fast-paced environment where no two days are the same, we'd love to meet you.

What You'll Do Customer Service & Communication Greet customers and gather detailed information regarding ...