ServiceNow Business Analyst :: Washington, DC (REMOTE)

Contract Duration: 8+ months

Seeking a skilled ServiceNow Business Analyst with strong understanding of the ServiceNow platform and the ability to work effectively with both technical and non-technical stakeholders.

Must-Have Skills:

• Experience with the ServiceNow platform, specifically in HRSD, ITSM, WSD, or GRC modules.


• Excellent communication skills for diverse audiences.


• Proficiency in eliciting, analyzing, and documenting business and functional requirements for ServiceNow.


• Experience in facilitating discovery workshops, stakeholder interviews, and product backlog grooming.


• Ability to facilitate requirements gathering sessions and create user stories.


• Experience in creating functional specifications, wireframes, process maps, and supporting UAT.


• Ability to translate busines...