ServiceNow CMDB Technical Advisor

Confidential · ottawa, on, canada (on-site), ottawa, on, canada (on-site), Canada

Location

ottawa, on, canada (on-site)

Job Type

Contract

Posted

March 23, 2026

Job Description

  Statement of Work 
  Services:  
 Perform ServiceNow Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements and stabilization
 Identify opportunity for improving the quality of the data in the Configuration Management Database (CMDB)
 Troubleshoot and debug existing Configuration Management Database (CMDB) interfaces and improve them
 Establish a technical project plan with key milestones and providing status updates
 Create ServiceNow epics and stories
 Document key technical decisions, issues, and enhancements through the entire development lifecycle
 Report on development work progress
 Work with the support team to ensure transition from development to operation
 Provide guidance and expertise to various stakeholders throughout the life of the project
 Communicate and collaborate with project team members and key stakeholders throug...
        

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