Job Description
Description
Client & Project: We are seeking a new talent to join the Software Engineering team where you will have the opportunity to collaborate in the project- NEA EDMA.
Responsibilities: As a Packaged/SaaS Application Engineer, you will be responsible for configuring and supporting packaged or SaaS applications to adapt features, manage releases, and ensure system stability.
You will utilize standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively.
You will be responsible for team decisions, engage with multiple teams, and contribute to key decisions. Additionally, you will provide solutions to problems for your immediate team and across multiple teams.
Master proficiency in ServiceNow Customer Service Management (CSM) is required.
Advanced proficiency in Packag...