ServiceNow ITOM Specialist

Evon Technologies · Dehradun, Uttarakhand, India

Location

Dehradun

Job Type

Full-time

Posted

June 04, 2026

Job Description

Key Responsibilities:
Design, configure, and implement ITOM modules in ServiceNow including Discovery, Service Mapping, Event Management, Cloud Management, and Operational Intelligence

Conduct requirement analysis and work with stakeholders to design solutions that align with business needs

Develop and maintain CMDB health by ensuring proper CI class relationships and data integrity

Integrate ServiceNow with third-party applications/tools as needed for ITOM use cases

Configure MID servers, probes, sensors, patterns, and credentials

Troubleshoot and resolve issues in ITOM implementations and CMDB integrations

Provide operational support and continuous improvement for ITOM features and functionality

Prepare technical documentation, including design documents, test cases, and end-user guides
 Job Requirements:
4–5 years of hands-on experience with ServiceNow platform, inc...

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