Job Description
Our Client, a Commercial Banking company, is looking for a ServiceNow VR Consultant for their Remote location.
Responsibilities:
ServiceNow VR Product Ownership: Shape and refine workflows, SLAs, and escalation paths to improve response quality and operational flow. Partner with Security, IT Operations, and Business Units to unblock progress and ensure smooth vulnerability lifecycle execution. Identify and implement automation opportunities that reduce friction and increase accuracy (, ticket enrichment, auto assignment, closure validation). Strengthen data integrity and workflow reliability by ensuring appropriate controls are implemented and maintained. Deliver dashboards that convert raw data into clear insights that help teams take action and improve outcomes. Track and report core performance metrics to highlight gaps, trends, and operational improvements. ServiceNow VR Enablemen...