Settlement Administrator (5)

About NRT

At NRT, we build more than solutions: we build up each other.

Settlements Administrator

Reporting to the Manager, Settlement, TNS, the Settlement Administrator will aid, support, and help coordinate the functions and interactions of the Settlements Team while providing the best customer service possible.

Core Competencies

• Communication
• Customer Service
• Teamwork
• Self‑motivated
• Integrity

Job Responsibilities

• Use analytical and investigative skills to resolve customer inquiries.
• Respond to telephone and electronic inquiries in a courteous and professional manner.
• Process bank traces, chargebacks, and reversals using various 3rd party interfaces.
• Investigate discrepancies and issue adjustments.
• Assist in month‑end activities, including preparation and delivery of statements, billing, and makin...