Share Services Customer Analyst, IDM

Position Summary

Responsible for customer responses & order fulfillment in the centralized setup to serve International Distributor Markets.

You should be capable of working independently and have a strong sense of self-motivation and discipline. You should also be willing to lend support and companionship to your colleagues and be prepared to support training for future team members as the team grows.

The Customer Supply Chain Analyst - SSC must be a fast-paced and meticulous professional who can manage International Distributor Markets’ orders. In this role, you will ensure all orders are processed within agreed timeline. You will check and clear all order exceptions and work with key stakeholders to resolve any issues arising related to order fulfillment.

You will be based in Malaysia. This is a hands‑on role and will require a person who is meticulous and independent.

Manage Order Processing within Established Procedure