Shift Leader

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

SHIFT LEADER RESPONSIBILITIES

Team Environment:

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of team members as requested
• Provide coaching and feedback to team members

Operational Excellence:

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with ...