Shop Manager (Bilingual â Arabic & English)

We are currently seeking an experienced and driven Shop Manager to lead the daily operations of our retail store. The ideal candidate will have a strong background in retail management, a proven ability to lead teams and exceptional communication skills in both Arabic and English .

Key Responsibilities

• Oversee all aspects of store operations including staff supervision, inventory control, customer service and sales performance.
• Lead, train and motivate a team to meet and exceed sales targets and deliver an outstanding customer experience.
• Ensure the shop maintains high standards in visual merchandising and cleanliness.
• Monitor and analyse sales figures, stock levels and customer feedback to improve overall performance.
• Handle customer inquiries, concerns and complaints in a professional manner.
• Prepare reports on store performance and provide actionable insights to senior management.
<...