Skip Tracing Manager at Eden Park (Winnipeg)

Lead the skip tracing team at Eden Park, part of Fairstone Bank. Drive recovery and collections through effective management and analytics in a hybrid work model.

As Skip Tracing Manager, you will oversee the skip tracing function, focusing on locating hard-to-reach individuals to boost recovery efforts. This position requires robust people management skills, analytical abilities, and adherence to compliance. You’ll deliver performance targets while enhancing overall operational efficiency.

Key Responsibilities

• Oversee daily skip tracing operations for consistent results
• Manage activities across various account types and stages
• Analyze performance trends and implement corrective actions
• Lead and develop a team of skip tracers
• Support onboarding and training initiatives

Requirements

• Minimum 3 years of skip tracing or collections experience
• At least 1 year in a supervisory role