SLA-Driven IT Support Technician & Advisor

A leading IT services provider in South Africa seeks an experienced IT Support Technician to manage, maintain, and repair IT systems while providing guidance to junior technicians. The role includes ensuring customer satisfaction, managing service level agreements, and performing preventative maintenance. Candidates must hold CompTIA A+, N+, and ITIL Foundation certifications. This position offers an opportunity to build strong relationships with clients and work in a dynamic environment.
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