Slot Performance Supervisor (Caesars New Orleans)

Slot Floor Supervisor

Assists in the supervision of the slot floor when scheduled.

How You Will Create the Extraordinary

• Promotes internal and external guest development during an assigned shift
• Ensures excellent service delivery in their area of responsibility
• Maintains communication within the slot department and with other departments
• Promotes teamwork and encourages employee ideas and feedback
• Works as an attendant when not scheduled to supervise
• Resolves guest complaints in a timely and effective manner
• Observes and provides feedback on service standards
• Manages the floor effectively to ensure excellent guest service

What You Will Need

• High school diploma or GED required
• Excellent customer service and communication skills (verbal and written)
• Strong leadership abilities
• Familiarity with Word, Excel, Rumba, an...