Location
remote
Job Type
Full-time
Posted
June 03, 2026

Job Description

We are looking for a Slovenian-speaking Customer Support Specialist to join our Booking Services team in Barcelona. If you are empathetic, a strong communicator, and enjoy solving problems in a multicultural environment, this opportunity could be ideal for you.

What You’ll Do

  • Support international travellers and accommodation partners via phone and email.
  • Understand customer needs and provide clear, accurate, solution‑oriented assistance.
  • Handle inquiries related to services, payments, and technical issues.
  • Mediate between guests and suppliers to ensure smooth communication and positive outcomes.
  • Follow internal procedures and maintain high service standards in every interaction.

What You Bring

  • Slovenian C2 and advanced English.
  • Excellent written and verbal communication skills.
  • Comfortable using Office 365, CRM systems, and digital tools.
  • Strong problem‑s...

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