SMB Account Manager, Customer Development

SMB Account Manager, Customer Development

We're searching for a dynamic SMB Account Manager to join our Customer Development team - the driving force behind building and nurturing relationships with our existing customers. In this role, you’ll work with current Mimecast accounts (1-350 users), leveraging your sales expertise to uncover upsell opportunities, reduce churn risk, and foster long-lasting relationships.

This isn’t just a job - it’s a chance to be part of a rapidly growing team where your contributions will have a tangible, lasting impact. If you’re a self-motivated go-getter, a team player, and have a proven track record of turning challenges into wins, we want you on our team!

What You’ll Do

• Achieve sales targets: Meet and exceed monthly, quarterly, and annual upsell revenue goals.
• Customer adoption and retention: Proactively liaise with ...