Software Engineer II (Ruby on Rails)

Zendesk · Kraków, Lesser Poland Voivodeship, Poland

Location
Kraków
Job Type
Full time
Posted
June 03, 2026

Job Description

Job Description

What you'll be doing

  • Join a collaborative, self-organizing engineering team focused on building and enhancing core backend functionality for our ITSM product, with a strong emphasis on Ruby on Rails.

  • Design, develop, test, and maintain scalable backend services, APIs, and application features in Ruby on Rails.

  • Own features and bug fixes end-to-end, from technical design through implementation, deployment, and ongoing support.

  • Work closely with product, design, and engineering partners to deliver reliable, high-quality solutions that improve customer experiences.

  • Participate in code reviews, technical discussions, and prototyping to help evolve our architecture and engineering practices.

  • Investigate and re...

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