Software Licensing & Duplication Admin

Brief Summary
Join a dynamic team focused on ensuring timely and efficient order processing and shipping. Leverage your operational expertise in a fast-paced environment to enhance service delivery and customer satisfaction. Responsibilities
Monitor and prioritize urgent orders, coordinating effectively with shipment teams for timely follow-through. Collaborate with dispatch teams to ensure that orders are packed and shipped according to established cut-off times. Prepare and maintain accurate shipping documentation that complies with regulatory standards. Address high-profile customer inquiries regarding shipping delays and order issues with a professional approach. Review and process software and system orders in accordance with established guidelines. Validate custom-built orders to ensure accuracy and compliance across business systems. Work with operational support teams to ensure timely completion of service requests. Independently manage escalations using sound judgment an...