Software Support Engineer

amdocs · guadalajara, guadalajara, Mexico

Location
guadalajara
Job Type
Full-time
Posted
June 12, 2026

Job Description

**Job ID**:
**Required Travel**: Minimal
**Managerial - No**
**Location**:Mexico-Guadalajara (AM)
**Who are we?**:
**In one sentence**:
Responsible for providing best-in-class technical support to a global customer base.
Maintains ownership of the resolution of complex technical problems, including debugging, simulations, identifying bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.
**What will your job look like?**:
- You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications.
- You will investigate, debug and reproduce issues, provide fixes and workarounds and verify changes to ensure continued operability of the software solution.
- You will demonstrate continuous improvements and increased efficiency to the software or business processes utilizing Software Engineering tools, inn...

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