d) Customer Experience

SAP · Walldorf, Baden-Württemberg, Germany

Location

Walldorf

Job Type

Regular Full Time

Posted

June 03, 2026

Job Description

What you’ll do
 : As the Solution Advisor (SA) (f/m/d) for SAP’s Customer Experience (CX) portfolio, you will be the go-to expert for SAP CX solutions. You’ll support the full sales cycle—from discovery and qualification through post-sale adoption—helping customers expand their SAP CX and realize measurable value. 
Provide deep expertise across the CX solution portfolio, with integrations to S/4HANA, SAP BTP and SAP Analytics Cloud

Deliver standard and tailored, persona-based demos that clearly show value to CROs, CMOs, CCOs, Heads of Service, Digital Commerce leaders, Sales Ops, Contact Center managers, and merchandisers

Partner with Account Teams to identify/qualify opportunities and drive adoption and consumption of SAP CX

Evaluate opportunities with CX-specific criteria: omnichannel scope, consent/privacy (GDPR/CCPA), data unification, real-time personalization, lead-to-cash/service-to-resolution, commerce scale/extensibility, an...
        

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