Location
mississauga
Job Type
Full-time
Posted
June 04, 2026
Job Description
Location Mississauga, Ontario – Hybrid (4 days/week in office)
*Moving to Bloor/Islington, Etobicoke in April 2026*
Company Mattamy Asset Management
Department IT Enterprise Services
Employment Type Full-Time
Reports to Director, Platform Engineering
Role Overview Customer Experience Solution Architect: Define and evolve the target‑state customer experience architecture, ensuring a seamless, consistent, and scalable omnichannel experience across Dynamics CRM, Marketing, customer portal and digital channels.
Responsibilities
Own and define the target-state customer experience architecture aligned to business strategy and end-to-end customer journeys.
Translate customer experience goals into integrated solution designs across Dynamics CRM and Marketing, the customer portal, and supporting platforms.
Enable a seamless omnichannel experience by ensuring shared customer context, journey continuity, and...
*Moving to Bloor/Islington, Etobicoke in April 2026*
Company Mattamy Asset Management
Department IT Enterprise Services
Employment Type Full-Time
Reports to Director, Platform Engineering
Role Overview Customer Experience Solution Architect: Define and evolve the target‑state customer experience architecture, ensuring a seamless, consistent, and scalable omnichannel experience across Dynamics CRM, Marketing, customer portal and digital channels.
Responsibilities
Own and define the target-state customer experience architecture aligned to business strategy and end-to-end customer journeys.
Translate customer experience goals into integrated solution designs across Dynamics CRM and Marketing, the customer portal, and supporting platforms.
Enable a seamless omnichannel experience by ensuring shared customer context, journey continuity, and...
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