Spa Desk Attendant - New York, NY

About the Role

We are seeking a composed, knowledgeable, and hospitality-driven Spa Desk Attendant to serve as the primary point of contact for our spa experience. This role is responsible for managing the day-to-day flow of the spa reception, ensuring every member arrives feeling welcomed and leaves having received a seamless and luxurious experience.

What You Will Do:
Spa Reception & Member Experience

• Welcome all spa members and guests with warmth, professionalism, and a personalized approach


• Manage spa appointment scheduling, modification, and cancellation with accuracy using spa management software


• Provide knowledgeable recommendations on spa treatments, services, packages, and wellness programming


• Ensure smooth member flow through the spa, coordinating with therapists, estheticians, and locker room staff


• Prepare and maintain the rece...