Spa Experience Team Lead at Scandinave

Elevate the guest experience at Scandinave Spa as a Spa Experience Team Lead in Whistler. Lead, delegate, and ensure service excellence while fostering a warm, inviting atmosphere.
In this full-time role at Scandinave Spa, you will oversee both the Spa Experience and Housekeeping teams, ensuring all operations run smoothly. This position requires strong leadership and communication to complete daily tasks effectively. You will guide your team in delivering outstanding service and maintain a serene environment for guests, promoting relaxation and renewal.
Key Responsibilities:
• Lead Spa Experience and Housekeeping teams daily
• Coordinate tasks and maintain service standards
• Train and develop Spa Experience team members
• Guide guests throughout their spa journey
• Oversee site cleanliness and water quality tests
Requirements:
• Leadership experience in a customer service role
• Strong communication and problem-solving skills
• Ability to remain calm ...