Job Description
We are seeking a passionate and experienced Spa Head Therapist to join our luxury hospitality team. The successful candidate will be responsible for overseeing the day-to-day operations of the treatment areas, ensuring the highest standards of guest service, professionalism, hygiene, and therapist performance.
This role requires a hands-on leader with strong technical expertise, excellent guest engagement skills, and the ability to motivate and develop a high-performing spa team within a luxury environment.
Key Responsibilities:
Supervise and support the daily operations of the spa treatment areas
Deliver spa treatments to the highest luxury hospitality standards
Train, coach, and continuously develop therapists in treatments, product knowledge, and customer service
Maintain exceptional cleanliness, hygiene, and presentation standards throughout the spa
Monitor treatment and retail...