Spa Receptionist - GSO

Overview

Park Hyatt Auckland Spa offers a sophisticated, contemporary luxury experience. The Spa seeks a customer‑focused, enthusiastic reception professional who can support guests and contribute to a harmonious environment.

Responsibilities

• Carry out reception and administration duties as required.
• Greet all guests in a welcoming and helpful manner.
• Liaise with practitioners, therapists, and other staff departments to maintain a harmonious environment.
• Operate the cash register, balance cash, and complete closing procedures.
• Order stock and oversee retail sales.
• Make appointments for services and programmes and guide guests to the appropriate area.
• Monitor cleanliness of Spa, Pool, and Gym areas.
• Restock lockers with towels, robes, and slippers, ensuring full replenishment.
• Maintain neat and tidy wellness areas at all times.

Qualifications