Location
makati city
Job Type
Full-time
Posted
June 05, 2026
Job Description
Job Accountabilities:
* Handle customer inquiries, bookings and travel-related concerns through email, chat, and phone.
* Provide accurate and timely information on flights, reservations and travel policies.
* Utilize airline systems and tools to manage tickets, cancellations, or modifications.
* Communicate effectively in English and Spanish to assist international customers.
* Collaborate with internal teams to resolve escalated issues efficiently.
* Ensure compliance with company procedures and industry standards.
* Maintain a high level of professionalism and reliability in all interactions.
Job Requirements:
* Background in the airline or travel industry (required).
* Excellent technical proficiency and ability to learn new systems quickly.
* Strong communication and problem-solving skills.
* Fluent in English and Spanish, both written and verbal.
* High work ethic, a...
* Handle customer inquiries, bookings and travel-related concerns through email, chat, and phone.
* Provide accurate and timely information on flights, reservations and travel policies.
* Utilize airline systems and tools to manage tickets, cancellations, or modifications.
* Communicate effectively in English and Spanish to assist international customers.
* Collaborate with internal teams to resolve escalated issues efficiently.
* Ensure compliance with company procedures and industry standards.
* Maintain a high level of professionalism and reliability in all interactions.
Job Requirements:
* Background in the airline or travel industry (required).
* Excellent technical proficiency and ability to learn new systems quickly.
* Strong communication and problem-solving skills.
* Fluent in English and Spanish, both written and verbal.
* High work ethic, a...