Specialist in Customer Experience - Nova Scotia

Join our team as a Specialist in Customer Experience, focused on driving store performance in Atlantic Canada from a base in Nova Scotia. Expect to travel extensively to provide direct support and enhance operational standards.

This role is crucial for collaboration with District and Store Managers, developing effective merchandising programs, and executing operational strategies. You will engage with store teams to ensure excellent service levels, meeting sales targets while addressing compliance issues and customer requests. Your insights will directly impact growth in market share.

Key Responsibilities:
• Conduct store visits and analyze performance metrics
• Promote adherence to company policies and processes
• Develop action plans for stores requiring improvement
• Facilitate communication and action between departments
• Support and guide new store openings and refurbishment efforts

Requirements:
• Special...