Specialist, Order Management (6-Month Contract)

ESTÉE LAUDER Companies · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Location

Kuala Lumpur

Job Type

Full-time

Posted

July 02, 2026

Job Description

Responsibilities
Monitor and manage inbound orders for EDI accounts and process manual orders in SAP for non-EDI accountsInclusive of Retail Partner and FSSInclusive of saleable/non-saleable
Serves as the primary point of contact for field sales, counter, sales planner, commercial, and distribution teams for:Order management validation ShipmentsNew launch and promotional program allocations ELC-owned counter requirementsDoor openingService level details 
Review open order reports daily (import into spreadsheets to analyze), communicate and recommend decisions
Address/Investigate and action orders as required with priority to ensure orders are completed timely to ensure shipping schedules are met
Proactive management with commercial team to alert on out-of-stock situations
Alert commercial team of inventory status including counter inventory
Inform commercial team and retailers of Customer purchase order (PO) errors and su...
        

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