Specialist, System Support Center (SSC)

**Intro**

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

**Why you'll love this job**

+ ​​This job is a member of the Customer Planning Team within the Customer Experience Division.
+ ​Responsible for acting as a resource for centralized information and support for airport personnel.

**What you'll do**

+ Supports core department responsibilities: phone support, re-accommodation planning, irregular operation resolution, and airport application release testing for QIK and Gate-Reader
+ Assists front-line airport agents with real-time events wit...