Sportsbook Customer Risk Team Lead (Colombia)

This is a role for someone who understands the balance between risk, performance, and business growth.

Role Overview

As Sportsbook Customer Risk Team Lead, you’ll lead customer segmentation, improve team procedures, and ensure high-quality risk decisions that support sportsbook profitability for the LATAM Region.

Responsibilities

• Identify anomalies and emerging trends through customer activity and addressing them to the responsible team
• Manage Sportsbook Customers and with an analytical approach, you ensure an optimised customer setting
• Mitigating risks from an AML perspective, Integrity matches and questionable customers
• Making sure team queries and requests are handled adequately and in a timely manner
• Active involvement in the hiring process for new members in the Sportsbook Customer Risk Analysis Team - Bogota
• Taking on a mentoring role as well as being involved in the journey for new recruits s...