Squad Lead: Rewards and Personalisation

About the job Squad Lead: Rewards and Personalisation

• Degree or Diploma in Business, Marketing or a related field (essential).
• +6 years in a similar capacity or role, with progressive and diverse experience developing and deploying marketing and CRM strategies, including leading customer loyalty, personalisation and direct marketing programs (essential).
• Proven track record of driving organisational culture that instills focus on customer satisfaction by continuously improving services, processes, systems, and collaborative capabilities (essential).
• Proven track record of using customers data and technologies to personalise the customer experience (essential).
• Demonstrable experience in an agile environment, particularly delivering strategic roadmaps and owning specific agile events such as backlog refinement and sprint reviews (essential).
• Experience applying agile analysis techniques for creating user stories and acceptanc...