Sr. Analyst, Customer Experience

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary: CVS Pharmacy, Inc., a CVS Health company, is hiring for the following role in Woonsocket, RI: Sr. Analyst, Customer Experience to deliver predictive analytics solutions to drive customer engagement, next-best-action, and improve customer experience across critical journeys. Duties include: Perform ad-hoc analyses using SQL, Tableau and Excel for multiple business units to improve customer experience; communicate with key stakeholders to determine project requirements and objectives; confer with project personnel to identify...