Sr Engagement Manager - AI Practice – EMEA

Workday (UK) Limited · Munich, Bavaria, Germany

Location

Munich

Job Type

Full Time

Posted

July 05, 2026

Job Description

About the Role

The Engagement Manager will lead customer engagements, act as an AI technology expert, and be responsible for customers realizing value after go-live. In this role, you’ll operate with high ownership and influence—shaping how enterprise customers adopt Workday’s AI products and platform, informing the evolution of Workday’s product & services, and collaborating with a deeply talented peer group.
What you’ll be doing:
End-to-end responsibility for several customers, starting with product deployment and throughout the lifecycle of the partnership: You ensure that Workday’s enterprise customers get the most value out of the Workday’s AI products
Ensure retention and identify upsell opportunities
Manage timelines, risks, and cross-functional coordination to ensure smooth delivery and long-term adoption across large-scale deployments
Act as the AI specialist: You are guiding and enabling your customers through a AI transform...
        

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