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Sr Field Service Supervisor

Honeywell · Hong Kong, Kowloon, Hong Kong

Location
Hong Kong
Job Type
Full time
Posted
June 25, 2026

Job Description

• To provide operational management to the service business of a branch in Hong Kong. 
• Provide the leadership necessary to ensure that the service branch meets customer needs, support sales, and achieves business financial objectives
• Work closely with management for the implementation of SVS plans & strategies and company wide initiatives to maximise customer satisfaction and company goodwill 


Key Areas of Responsibility:

  • Meeting monthly, quarterly and annual financial targets of the branch
  • Performance management, career and succession planning for service employees of the branch
  • Business improvement, achieving aggressive productivity targets 
  • Account management of defined key accounts
  • Accurate planning and forecasting of business performance
  • Deploy growth initiatives
  • Customer relationship management processes and increasing customer satisfaction levels
  • Understanding customer related critica...

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