Location
, pampanga, philippines
Job Type
Full-time
Posted
June 04, 2026
Job Description
Job Overview
Client Profile: The organization operates through a globally distributed delivery model that combines regional expertise with centralized process excellence. This approach ensures operational flexibility, service continuity, and consistent quality across client engagements.
Position Details
Position: Sr Manager Process Improvement (Service Excellence)
Company Industry: BPO Company
Salary Offer: Php160,000 basic pay + allowances
Work Setup: Hybrid Setup
Qualifications
- Bachelor’s degree in any related field.
- With at least 8-10 years of experience as Sr Manager Process Improvement (Service Excellence).
- Experience working in a BPO Company is an advantage.
- Amendable to work in a shifting Schedule.
- Amendable to work in Hybrid Setup.
Responsibilities
- Develop and execute service excellence strategies, lead transformation projects...
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