Sr. Mgr. BIE, Last-Mile Ops, AOP (Analytics Ops & Programs)

Description
This role is the single-threaded leader responsible for building reporting and analytics capabilities for Last-mile (incl. 3P carriers) for IN and ECCF (AU, BR, MX, AMET, SG) Operations.

The incumbent is responsible to enable Operations teams meet their respective S-team/VP goals and charters (e.g, Project Citadel which benchmarks and drives LM performance improvements across ROW especially. on costs; P18 LM Charters for IN). The incumbent is a trusted-partner to respective Operations teams by sharing business-leading insights and prescriptive actions - requiring the incumbent to be fully-aware of Org-level strategic direction, key priorities and challenges.

Primary objective of this role is to provide visibility on Operations performance and enable Operations to make data-driven decisions through developing i) Reporting capabilities involving development of automated and self-service reports/dashboards; ii) Analytics Capabilities involving building of ...