Sr. Network Engineer (Unified Communication / VOIP Support)

HCM Nexus Consulting · Makati, Metro Manila, Philippines

Location
Makati
Job Type
Full-time
Posted
June 12, 2026

Job Description

Job Title: Sr. Network Engineer (Unified Communication / VOIP Support)
Location: Taguig City, Philippines | Hybrid Setup


We're hiring a Senior Network Engineer specializing in Unified Communications and VOIP support. If you have deep hands-on experience with Cisco voice technologies and thrive in high-pressure, enterprise environments this role is for you.


Key Responsibilities


  • Configure and troubleshoot Cisco Unified Communication tools including CUCM, Unity Connection, and Contact Center solutions (Finesse, eGain, Calabrio, ICM).




  • Support and maintain Cisco Unified Border Element (CUBE) and related VOIP infrastructure.




  • Manage enterprise-level voice systems including voice gateways, PSTN trunks, and SIP trunking.




  • Oversee large-scale IVR/ACD implementations and enterprise dial-plan configuration.




  • C...

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