Sr. Operations Representative

Sr. Operations Representative page is loaded## Sr. Operations Representativelocations: Alabang, Muntinlupa Citytime type: Full timeposted on: Posted Todayjob requisition id: R Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Sr. Operations Representative**Responsibilities:** - Account Servicing Listens attentively to customers in order to address issues / questions responsibly; Updates account information, as requested by the customer; Transfers the customer to the appropriate department, as needed - Functional Knowledge: Displays expertise in product and service knowledge; Understands and adheres to company policies and procedures. - Training: Completes and passes assessment of the required web-based training (WBT) within timelines to prevent potential job risks - Servicing: Handles incoming calls to provide customers credit card usage information, verification of payment, online technical support, and assist customers with other account-r...