Sr. Principal Business Operations Program Manager

This role is a Sr Principal Program Manager, part of the Business Operations team in OCI. The individual will manage and optimize critical operational processes in high-growth areas of our business, lead the operationalization of large, custom contracts from intake to recognized revenue, ensuring customer satisfaction and mitigating risk, and champion process excellence to maximize revenue and accelerate scalability.

Responsibilities:

Lead the identification, prioritization, and execution of a diverse portfolio of programs and functional initiatives.

Collaborate with global cross-functional teams to gather program requirements and ensure alignment. 

Influence and guide internal and external teams to prioritize tasks, resolve risks and issues, and maintain accountability through program closure.

Define success criteria, establish KPIs, and design dashboards for program performance tracking and self-service analytics. 

Provide ...