: Sr Service Agent (Coatzacoalcos)

RC LM008: Sr Service Agent (Open) – LM008: Sr Service Agent – Full time

Av Palmas 102 Fracción F Colonia Rancho Alegre II Colonia Rancho Alegre II 96558 Coatzacoalcos, VER, Mexico

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

• Handle escalated or more complex issues (lead or senior level roles)
• Coordinate team activities or those of agency contract staff
• Support supervisor or management level functions