Sr. Specialist, Renewal Sales

Convergys · kuala lumpur, kuala lumpur, Malaysia

Location
kuala lumpur
Job Type
Full-time
Posted
July 03, 2026

Job Description

Sr. Specialist, Renewal Sales

The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. The individual is responsible for coordinating and ensuring the ontime renewal of services and software contracts across the portfolio, including tracking renewals and maintaining regular communication with the team.

The individual shall support client’s recurring revenue functions by delivering services in the following areas:

  • Customer and Partner Outreach: Identify and contact partners holding current services and software renewal contracts to ensure engagement with customers, proposal creation, quoting, renewal timeline, and mitigation of renewal risk. Additionally, may need to interact with customers regarding...

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