Sr. Support Analyst (Firewall)

Technical & Behavioral Competencies

Mandatory:

• At least 5 years in a Firewall environment is mandatory

• Firewall rules implementation

• Firewall policy optimization

• Incident resolution experience

• Palo Alto or Fortinet experience

• Experience with Service Now (IT Service Management module)

• MS Excel (Automatic reporting: VBA, Python)

Specific Qualifications:

• Proven experience in Firewall, IPS/IDS, Cloud micro-segmentation

• Ability to follow existing projects, incident and change management processes

• Ability to translate technical issues into non-technical explanations

• Good understanding of risk awareness

• Consciousness about the continuity of services

• Ability to work in an Agile environment

• Ability to learn fast and adopt new technologies / tools

• Quick self-starter and autonomou...