Sr. Universal Marketing Agent - Clearwater Beach Resort

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

 

Job Summary

The Sr. Universal Agent - Team Lead is responsible for delivering a high-quality guest arrival, front desk, concierge, and marketing experience while generating qualified tours for the site’s sales team. This role supports guest registration, check-out, resort service recovery, tour qualification, scheduling, and follow-up efforts in accordance with company standards and compliance requirements. The position also assists other Universal Agents w...