Job Description
Job Details
Stakeholder Communication Coordination Facilitate effective communication and alignment between our three internal product teams Manage proactive communication and expectations with our consuming teams who rely on the data platform and our Platform Lead Oversee and manage incoming requests and issues via the service portal triaging and routing tickets to significantly lower the direct support load on individual developers Translate business and user needs into actionable platform features or services Work with engineering leads to refine stories and acceptance criteria Treat the platform as a product define SLAs document capabilities track adoption measure satisfaction etc Work Item Coordination Orchestrate and align work items across our three product teams ensuring smooth progress and dependencies are managed Proficiency in Jira Highly skilled in using Jira for work item tracking backl...