STB - CALL CENTER CLERK

+ JOB REQUIREMENTS
+ Education
+ High school education or equivalent.
+ Experience
+ One year food service experience in a hospital food service similar to SBRMC. Diet office or patient diet experience preferred.
+ Physical
+ This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
+ Normal hospital environment. Normal/corrected eyesight. Hearing within normal range. Uses computer, telephone, fax machine, and copier. Continuous sitting. Occasional lifting up to 10 lbs.
+ JOB SUMMARY
+ The Call Center staff is responsible for handling patient room service orders. The Call Center staff answers patient calls and enters meal orders into Stella, verifying the accuracy of patient information. She/he also answers menu questions, reports process and quality issues to management, and reports potential patient nutrition concerns to a registered dietitian. Employees in this position must be familiar with all menu o...