Store Leader Gateway

Responsibilities

• Manage customer interactions, complaints and requests.
• Optimize selling space and drive replenishment to ensure stock availability.
• Conduct floor walks to ensure housekeeping disciplines are adhered to.
• Store Profitability:
  • Sales – meet or exceed targets.
  • GP – reduce wastage & improve stock accuracy within benchmarks.
  • NP – reduce controllable expenses in line with budgets.
  • Interpret Income Statement information and formulate & implement action plans.
  • Identify challenges, trends & opportunities to drive continuous improvement.
• Store Disciplines & Productivity:
  • Ensure monthly store audit benchmarks are achieved and improved upon.
  • Effective stock control and stock management.
  • Effective cash handling procedures and controls.
  • Lead, develop and retain team members.
  • Performance development cu...