Job Description
Position: General Manager
Immediate Supervisor: Market Supervisor/Multi-Unit Supervisor
Status: Exempt
Position Summary: This position is the highest management position at the drive-in and is responsible for leading and managing the drive-ins operations and employees.
Essential Job Duties:
Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-ins assistant managers and employees
Manage drive-in employees compensation levels pursuant to company guidelines
Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience
Manage opening and/or closing duties
Handle and properly escalate guest issues/concerns
Handle and properly escalate employee issues/concerns
Manage, plan, forecast, and adjus...