Strategic Account Manager

Enterprise Strategic Account Manager (Enterprise Sales)

Role Overview

The Enterprise Strategic Account Manager is responsible for driving revenue growth, retention, and expansion across a defined set of named enterprise accounts. This role owns the end-to-end sales lifecycle—from executive-level discovery through contract negotiation, onboarding alignment, renewal, and expansion. Success in this role is measured by quota attainment, forecast accuracy, customer retention, and pipeline health.

Key Responsibilities & Success Metrics

Revenue Growth & Account Ownership

- Own a named portfolio of enterprise accounts with an annual attainable quota
- Achieve 100%+ of annual quota through new logo expansion, upsell, and renewal growth

- Drive minimum 15–30% year-over-year account growth

- Maintain account retention of 95%+ and net revenue retention of 110%+

Executive Engagement & ...