Strategic COO: Global BPO Operations & Growth

A leading BPO company is seeking a strategic Chief Operating Officer (COO) in Kuala Lumpur to lead customer experience and operations across multiple client programs. The successful candidate will have over 15 years of experience in operations, preferably in the BPO sector, with at least 8 years in senior leadership roles. Key responsibilities include defining operational strategies, managing P&L, and establishing governance frameworks. Competitive executive compensation and career growth opportunities are offered.
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