Job Description
Strategic Customer Success Manager
SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is looking for an experienced Strategic Customer Success Manager to ensure the long-term success of our clients by nurturing client relationships and delivering continuous value through our platform. This role involves working closely with large, strategic clients to understand their business goals, drive adoption of SOCi solutions, and achieve measurable outcomes.
Salary: $90,000 - $120,000 CAD base, plus variable.
About SOCi
With proprietary Genius AI® and a suite of Genius Agents™, SOCi provides an AI‑powered digital workforce capable of handling the workload of 1,000 local marketers, empowering brands to scale faster than ever before.
Recognized by Fast Company as one of the World's Most Innovative Companies, and trusted by nearly 1,000 top brands including Ford, Ace Hardware, Kumon, Liberty Tax, and more.
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